Originally Posted by Global Adventurer

The company that has been recommended throughout this thread:

https://usa-transfers.com/

*once you book and get a booking number, download their app to have realtime notifications of the driver's arrival time and direct contact with a representative when you arrive or before you arrive. Just don't listen to random people approaching you at the airport.

Also at the Canopy try to get a room on the back side of the building facing the mall. A room right in the middle of the hallway to watch the nightly show of the Voladores of Veracruz.

If you're a diamond they have a special "Diamond Breakfast", at least when I was there I had to ask for it specifically.

Also, make a screenshot of your reservation BEFORE you get to the hotel. They, like a few hotels in Cancun and throughout Mexico will charge you for the CURRENT exchange rate plus a few additional points. So expect to pay MORE than what is listed on your reservation in USDs. The exchange rate is slowly rising in Mexico, so be prepared.