Originally Posted by guavaenroute

Hi all, I am having trouble logging in to my account. When I try logging in, I get an error message: "We are having technical difficulties verifying your credentials, please try again later."

I tried resetting my password, but I am unable to do so. After clicking the reset password link from my email, and entering a new password, I get the following error:




The error has happened across multiple devices and browsers. I called customer support and they just sent new reset password links, which resulted in the same error. They said there is no lock or other issue with my account.

Any suggestions on how to proceed?