Originally Posted by
italdesign
I stayed at DTLA Proper hotel, charged dinner to room and did not earn points for that on my account (only earned the 1k welcome pts). Furthermore, the entire folio paid with Ritz card (including resort fee and parking) earned 2x instead of 6x. I will deal with Chase for the CC pts, but what's the best way to seek the pts for the eligible incidental? Not sure if "report a missing stay" is the best way (in this case don't care about the night credit, just the pts).
Hi italdesign,
If you need any assistance looking into this, please feel free to send a Private Message with your full name, the email address associated with your Marriott Bonvoy® account, and the location and approximate date of a recent past stay that has posted to your account.
Thank you,
Robert V.
Social Media Specialist