FlyerTalk Forums - View Single Post - aa.com website / app down, glitch, bug, etc. (master thread)
Old Feb 18, 2025 | 7:37 pm
  #183  
bse118
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15 Years on Site
 
Join Date: Dec 2010
Location: DEN
Programs: AA EXP, AA Million Miles, Hilton Diamond
Posts: 2,925
Does AA just not care that their website is basically non-functional?

Have a reservation (paid, not award) on hold. Ready to purchase. Click the purchase button:
  • Chrome: "this page has taken flight"
  • Fine, Chrome incognito mode (usually solves most issues): "this page has taken flight"
  • Argh, lets try the app: "this page has taken flight"
  • Resort to Edge (never used, no cookies/cache to worry about): "our system is having trouble"
Seems like selling a reservation should be a basic requirement of your point-of-sale website, no?

/rant off

Last edited by bse118; Feb 18, 2025 at 7:47 pm
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