Originally Posted by
mkasloff
This is extremely helpful. I had to cancel multiple trips and received FFC for them. I have been unable to apply them at payment to a new reservation. Each can be used, individually, to make a new booking. That's not what I want to do, obviously. Sounds like I need to have all converted to ETC, but the agent I spoke with said she could only convert FFC is they are residual. Would you suggest trying another agent until I get what I need?
Are any of the cancelled trips partially flown? Is so they can not be combined.
Were any of the cancelled trips booked with FFCs?
Have any of the FFCs been partially used?
There are some issues combining different types of FFCs.
If you are ready to make a booking, call and have an agent apply the FFCs. If the agent is unable and they should be combineable, the agent can then create and use an ETC. They will not do it in advance but can at time of booking. Work with an agent to use the FFC.