Originally Posted by
VE105
This is new for me! Before the ticketing rule changed last year, I held a ticket (I only wanted to hold for 2 days) but was told the fare class isn't held. The agent said I would be paying the price CX is selling in 2 day's time.
But how can you make the agens do it now? Last month an agent held a booking for 48hours and issued a payment link which was valid for 12 hours. After around 15 hours I decided to go ahead with the booking, and another agent told me although the booking is still being held, the ticket need to be repriced as 12 hours have passed already. Luckily the new price remained the same.
I think based on his replies that CXwaterboy has the same experience/understanding as me.
I am getting the sense that you have had some bad agents haha. The official T&Cs say that the ticketing deadline extension for diamonds is as communicated from time to time. I can't find the communication but if you look at the second response in the thread below, you will see what it was communicated as (officially). Its meant to be 5 days but somehow I always end up with a longer deadline (3 weeks usually - maybe CX had a quiet change of heart). In any case, if you want to force it, there are cheeky ways to force a longer than 5 day deadline.
Honestly, I don't really care for the 1,600 and 1,800 benefits since I find them a bit impractical - but there seems to be a split opinion on this in this thread. The ticketing extension is much more practical for me (and it seems some others). If they want to get rid of mid-tier benefits and swap out with rollover or some other perks (maybe more generous ticketing deadline but I can think of a few others), I am all for it.
https://www.cathaypacific.com/cx/en_...onditions.html
Ticketing arrangement for Diamond Members
i. On CPA marketed and operated flights, Diamond Members and their travel companions travelling on the same reservation may receive an extended ticketing deadline (“Ticketing Deadline Extension”) when booking their tickets through Customer Care, subject to the terms below. The applicable Ticketing Deadline Extension is as determined by CPA and will be notified to Diamond Members from time to time.
Removal of DM no ticketing deadline benefit wef 1 Sep 2024