FlyerTalk Forums - View Single Post - Superb, Yet Mysterious BA Customer Service...

Feb 28, 2004, 6:00 pm

#2

whmere

Join Date: Sep 2002

Programs: Mucci Gold Class

Posts: 2,045

I reckon that rather than face all the angry pax who don't know about the terminal changes, they're paying some call centre in India 1c per call to let everyone know.

As for how they know you're there, definitely an inside job.

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