Originally Posted by
rob_88
Oh dear.... Thanks for this. I'll be sure to keep my eye on this. Thankfully most of the cities I'm visiting have QF local offices or representation, so will make sure I'm at the airports with plenty of time.
What is your route?
Those QF reps may be outsouced baggage handling and checkin. All QF lounges are out sourced and not operated by Qantas, so f&b only. Large AU airports can have a QF service desk. Ticketing issues are something that airport people in QF uniforms may not do. Ticketing is a separate functon. At some QF airports thay tell you to phone Qantas if any problems. QF phone agents in Manilia, Fiji, Capetown, Auckland and Hobart. You will not get to talk to Hobart:-for QF top teir only.
But senior QF managament contine to get big $$$ bonus.