<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by 925:
I will likely be forced by schedule to fly on BA sometime. And who knows... BA might actually change their NAEC behavior someday and turn back into a decent airline. Frankly, their people and their equipment are great. They also have the best schedules in my market. Their anti-customer attitude is the only thing wrong with them. July 1, 2003 was a very black day in my life.</font>
Hmm. A dilemma between great people, great equipment and great schedules on the one hand ... and FF miles on the other. Sounds like BA's strategy is producing exactly the effect that BA wants.