FlyerTalk Forums - View Single Post - [Consolidated] Chance of upgrade clearing on my flight
Old Jan 5, 2025 | 7:43 pm
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jsloan
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Originally Posted by benjymessner
a sincere question borne of genuine curiosity and not anything else: what part of the CoC does this violate?
Rule 5(H)

(Emphasis mine)
In addition to exercising any of its remedies in Rule 6 K) below, UA reserves the right to cancel bookings and/or reservations which it deems fraudulent, abusive, illogical, fictitious, which are booked and/or reserved with no intention of flying, or for which the passenger makes a misrepresentation without notice to the passenger or the individual making the booking. The types of improper reservations that UA will cancel without notice include, but are not limited to: reservations made without having been requested by or on behalf of the named passenger; reservations made to hold or block seats for the purpose of obtaining lower fares, MP award inventory, travel certificates, or upgrades that may not otherwise be available; reservations made to manipulate, abuse, or circumvent any of UA’s fare rules, policies or provisions; reservations made for the same passenger on flights traveling on or about the same date between one or more of the same or nearby origin or destination cities; reservations made for flights that are or likely will be delayed or cancelled with the intention of making a claim against or receiving a benefit from United concerning the flight delay; reservations where UA suspects credit card fraud or other fraud related to payment; and reservations with connections that depart before the arrival on the inbound flight.
You could argue the intention to flying and holding / blocking seat points, but the duplicate reservation clause is quite clear — and, as OP reported, UA already caught it and asked for it to be rectified. If the backup were on, say, QR — it would still likely be a violation, but UA wouldn’t know about it or be able to enforce it.
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