I guess not everyone will agree on what we define as strange/weird. So we just have take things in stride.

But IMO, the mobile reservation and an ID should have been enough. It is weird to ask for a printout nowadays..
So no, he wasnt really doing his job because at the end of the day, he still a frontliner in the hospitality industry. You know...First impressions. A simple "one moment while a verify with front desk" would have created a better impression.