Strong start to the year with AC.
Flight is delayed due to late inbound. Which of course arrived early on its last leg, but must have been subbed in for another aircraft, given the tight turn between that flight and the inbound for my flight.
AC posted a 1-hour delay to my flight, because somehow a 20-minute departure delay on the inbound was going to become a 45-minute arrival delay, which would somehow cause another 15 minutes of delay on the turn.
Of course, 27 minutes after the 1-hour delay was posted, they sent an e-mail saying the flight is "departing early". Really what they mean is "less delayed", in that they shaved 20 minutes off the delay. But it's definitely not early, it's still 40 minutes late.
Of course, now the inbound has left, it departed 23 minutes late and is predicted to make up 10 minutes of that in-flight.
And just as I've been typing this, AC has shaved 10 minutes off the delay. I'm looking forward to yet another e-mail about how we're "departing early"
I appreciate their attempts to communicate more proactively on delays in the last year or two, but the process clearly still needs some work.