Originally Posted by
PaulC852
Sadly, I fear that for CX as with other HK entities (such as HSBC) "Relationship Manager" actually means "commission-based sales rep focussed on extracting more money from you". Which is not what I feel a Relationship Manager should be.
This is why I have never ever spoken to my HSBC RMs and they seem to rotate as well.
What can CX RMs sell you though? They don't have random products they can sell you like HSBC. If I am going somewhere, I am going somewhere and if not, I am not. I am no going to book a ticket somewhere just because a RM "sells" me on it. I guess they can hawk Cathay mooncakes or some such? Maybe Cathay holidays? That would seem pretty low rent and off brand for Cathay though.