Dear IBJoel

Thank you for your reply, but I find it surprising that the issue is being dismissed simply because I appear to be the only one currently affected.

Problems that impact even a single user deserve attention, especially when it comes to functionality as essential as uploading photos:

1. It might be a precursor to broader issues: The fact that it’s isolated to one user doesn’t mean it won’t affect others. It could indicate a deeper, underlying problem with the system.

2. It undermines the user experience: Ignoring an issue because it’s not widespread conveys a lack of commitment to ensuring a seamless experience for all users, no matter how few are impacted.

3. It might be affecting others silently: Not all users report issues. It’s possible others are encountering the same problem but haven’t brought it to your attention.

I urge the team to apply the diagnostic steps I outlined earlier. This isn’t just about solving my issue—it’s about maintaining the quality and reliability of the platform for all users.

Thank you for revisiting this with the seriousness it deserves.