in taiwan rn and trying to apply for this so i can use the egate when entering taiwan in the future. been running into issues, so got a few questions
1) can't log into the account via chrome on my computer. after login, the login page just refreshes. however, i can occasionally get in via chrome on my s9. is this a frequent issue?
2) i already submitted the application and paid the fee, how long does it take for them to review the application?
3) i have sentri, which comes with global entry. however, on my egate application, they ask what type of trusted traveler program i have. do i put sentri or global entry?
4) when i first submitted the application, i put sentri as my trusted traveler program, but then when i went back to check my application status the next day, there was a tab on the side that said "check and correct application information." when i clicked on it, the application section "trusted traveler program" was highlighted in red, with a section on the side that says "information from GOES system: 'SENTRI Highway (please see suggestions listed below),'" and the note on the bottom says "please confirm and select the correct trusted traveler program." i called them and they were confused also, but mentioned maybe i should probably change it to global entry. so i did, and today, when i logged into the check, my application is still pending, but the tab that said "check and correct application information" is now gone. have you guys encountered this before?
5) i went to TPE to talk to the people and they were even more confused. they said theyve never seen a sentri card, even though i told them that sentri includes global entry. am i out of luck, since my application now says "global entry" but if my application gets approved (global entry listed), during my interview, the card will be a "sentri" card?
thanks everyone