FlyerTalk Forums - View Single Post - aa.com website / app down, glitch, bug, etc. (master thread)
Old Dec 13, 2024 | 8:03 pm
  #137  
Timesroman
All eyes on you!
5 Years on Site
 
Join Date: Oct 2018
Location: Seattle, Sitges and London
Programs: BA, IB, Star, Skyteam, Vueling, Accor, Hilton
Posts: 17
An upcoming flight has noted my AA Advantage account as Loyalty Club. I wish to change to my BAEC account and have contacted the main sales/booking desk, the Advantage club call centre and emailed in a request. However, no one has been able to amend data, all attempts by AA staff have failed. Reasons given included ‘it is only a 7 digit field, BAEC accounts are 8 digit’, ‘this is a known problem, I have escalated it’ and ‘ask BA’. I am staying calm, but this seems odd. Any advice on next steps .
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