Originally Posted by Infiniteloop

Ryanair finally emailed me months later. They confirmed I was correct about the policy and apologized for any confusion with the desk agent. They did not offer any restitution.



So I suppose the lesson here is to escalate to a supervisor? Not sure if that would have gotten anywhere in Venice. But the official policy is you do not need N bags to fill up N slots. You should be able to use all the weight you purchased up to individual bag limits as outlined in their response above.