Originally Posted by
Infiniteloop
To followup on this, my ticket was automatically closed and I was told to consult the FAQ. I filled out their survey and requested someone contact me to clarify this policy and still nothing.
Ryanair finally emailed me months later. They confirmed I was correct about the policy and apologized for any confusion with the desk agent. They did not offer any restitution.
We refer to your latest correspondence dated 16/07/2024.
We wish to inform you that bag pooling is allowed between passengers with check-in bags on the same flight reservation.
This means that if you have 2 20kg check-in bags (40kg total) on your booking, you can bring 1 30kg check-in bag.
If there was any confusion at check-in regarding your pre-paid baggage allowance, we apologize for the inconvenience.
So I suppose the lesson here is to escalate to a supervisor? Not sure if that would have gotten anywhere in Venice. But the official policy is you do not need N bags to fill up N slots. You should be able to use all the weight you purchased up to individual bag limits as outlined in their response above.