Originally Posted by
gotravelant
I am also trying to book Dubai Connect. My layover is 25 hours and 10 minutes, which is under the 26 hour layover limit. It is a F award booking. Oddly, I do not see a section "Special Complimentary Benefits" when going to Manage My Booking, just all the marketing boxes to buy add-ons like insurance, Dubai Experience, Hotels, Car Hire, and Tours. Does Special Complimentary Benefits show up right after "Your Itinerary"?
Is that the quickest connection for your itinerary? Although there have been some mentions of 'not shortest' connections being offered Dubai Connect (and it has once happened to me), these are anomalies in terms of the rules and you should not 'expect' them.