Donation on the first page still works
I never imagined it would still be difficult or expensive to book flights to China after COVID, so here I am, I donated and extended my points for another 2 years for my 2nd time.
Here's what I tried and did.
I tried with the chat agent, told him/her that I don't have a Chinese number in order to donate. I was instructed to go to their CN website, use the generic number 13000000000 (9 zeros).
I browsed for a while, but I couldn't find the page to donate. Luckily, the link in the first page of this thread still worked. My Chrome translated only occasionally, so I had to use my phone with Google Translate, taking pics of my tablet's screen.
After logging in, select the tab for 'points donation'. Enter 1 (or a lot more if you're generous) for the quantity. Your current balance will display in red on the right.
Change your cell number from what's already entered to 13000000000.
The donor name showed as my last name and my first name without a space, but after pressing the blue 'donate' button, I got an error message telling me it's too long. I deleted my last name, then it went through. 🎉
I was already logged in on my account page on a separate tab, it didn't show the new expiry date, but after logging out and logging back in, I was able to confirm the new expiry date and the new balance.
Hope this helps.