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Old Nov 10, 2024 | 11:01 am
  #3367  
saltytheseagull
All eyes on you!
10 Years on Site
 
Join Date: Sep 2011
Location: SFO/SJC
Programs: AA Gold SPG Gold HH GLD Hyatt EXP
Posts: 1,264
Originally Posted by PLeblond
Why on earth would a company proactively offer a credit when 90%+ of the website is working fine? Does an airline proactively offer compensation even under those obtuse EU/EK261 obligations?

I'm keeping my subscription active and not requesting a credit. The main functions are still working perfectly well.
To each his own. My expectation is that a service that I am paying for is meeting my needs.

When AA is my main airline it is more impactful. EF has lost a lot a capabilities over the last 5 years. Once AA award availability is gone, I'm gone.
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