Originally Posted by zmie

Maybe the more experienced Melia users here can help: I'm trying now for several days to transfer my Melia Rewards points to Avios (tried both BA and IB) but I'm constantly receiving an error message that the transfer cannot take place. Accounts are on the very same name, so I'm not really sure what the problem is about as the error message is very generic. Points are not bought but earned via hotel stays (around 45k).

Do you think the issue could be that in my melia account, the account holder name is written solely in capital letters while in the BA/IB it is not? Sure I could call Melia to ask but I have serious doubts that the general phone number here in DE can really help. So if you would have a contact for MR questions, that would be also much appreciated.