FlyerTalk Forums - View Single Post - ExpertFlyer Help Desk, Information and Updates Thread
Old Oct 22, 2024 | 7:23 am
  #3186  
Pilot37
10 Years on Site
 
Join Date: Jul 2015
Location: London
Programs: BA GfL, Hilton Diamond
Posts: 4,583
Originally Posted by WannaTheater
I wouldn’t hold your breath. This is not an uncommon pattern in the software industry. Some developer(s) created a cool product, which then gets acquired by a massive conglomerate corporation, and now the product is left to wither on the vine. Just milking what it can from its loyal customer base, and new customers that don’t know better. For the couple of years I’ve been a customer, I’ve seen no major updates or improvements. Just a few scattered comments on FT of things not being supported anymore. My guess is there is zero active development, and a truly minimal support staff.

Perhaps I’m wrong. Only ExpertFlyer future activity will change my opinion.
The service has definitely declined over the years, hence cancelling the renewal. Better for the money to be in my pocket until the issue is fixed vs in theirs and I am only able to rant on here about it

Pilot37
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