Originally Posted by
Pilot37
My renewal was due on 28th of this month, so have cancelled it as well until they acknowledge the issue and give a timeline for it to be fixed!
I wouldn’t hold your breath. This is not an uncommon pattern in the software industry. Some developer(s) created a cool product, which then gets acquired by a massive conglomerate corporation, and now the product is left to wither on the vine. Just milking what it can from its loyal customer base, and new customers that don’t know better. For the couple of years I’ve been a customer, I’ve seen no major updates or improvements. Just a few scattered comments on FT of things not being supported anymore. My guess is there is zero active development, and a truly minimal support staff.
Perhaps I’m wrong. Only ExpertFlyer future activity will change my opinion.