Originally Posted by hzf5

I transferred 515K C1 points on September 28th and the points are still in limbo. It's been 10 days total (7 business days). Every time I've called C1 every rep has been so nice but each has given me a different response and are befuddled about the issue. After 5 business days the rep opened a case/ticket but no one has reached out since then. I've double checked the names on both accounts are the same. I only did one transfer so no double transfer issues. It was my first ever points transfer but every time I've called C1 they say there isn't a fraud audit and that the transfer went through but I haven't gotten a confirmation email. Any advice for next steps would be greatly appreciated. In the meantime I guess I just keep waiting. Will update when I have news.