if you upgrade from the UK via AMS to North America (yyz, in my case), i found the upgraded segments were only the transatlantic ones and not the feeder to AMS. there's no biz class as such, but seating down the front would have been appreciated - select seating has gone and you're at the mercy of when you check in. i was an hour early and still could only get a seat at the back of the fokker. so much for being a PE!

i'd called FD in ams' to query all this and they insisted i couldn't get down the front. were they wrong?

G