I recently booked a flight for my girlfriend and I to HKG from LHR and cannot work out the baggage allowance at all.
I am Oneworld Sapphire, she has no status. I booked the tickets in Economy Light (Q out, N on the return).
On the baggage allowance calculator on the website, it says this should allow 2 pieces of checked baggage. But after booking, the email summary it looks like the attached image, says 'Checked Luggage NOT ALLOWED'
On the E-ticket itself, it says 'Baggage Policy LHRHKG 1st Checked Bag: Free of Charge'
Further down it lists additional baggage as a oneworld emerald status member.
Do I have 0 checked baggage or... lots of checked baggage?