FlyerTalk Forums - View Single Post - Capital One points transfer security delay issues.
Old Sep 12, 2024 | 8:08 pm
  #123  
andrew10412
15 Years on Site
 
Join Date: Apr 2009
Location: Paris
Programs: AF, UA, BA/IB, VS, Marriott Gold, Hilton Gold
Posts: 287
Originally Posted by andrew10412
Transferred 40k (plus 8k bonus) to AF Flying Blue on Wednesday and its was instant.

Transferred an additional 500k (+100k bonus) to AF Flying Blue later in the afternoon the same day and nothing has posted yet. I tried calling Capital One over the weekend and no dice as the team only works M-F. I called back today as there were still no points after 5 days. They have created a support ticket and advised that it may take 10-12 days to receive a response. This is all very annoying and a definite weak point for Capitol One.

I will update as I get more info.
UPDATE:

Tonight I finally received the confirmation email from cap 1 and the miles posted to AF.

A total of 7.5 days lapsed between the transfer being initiated and the miles being available for use.

This is totally unacceptable. Not a good look Capitol one.
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