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Old Sep 10, 2024 | 12:06 pm
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emcampbe
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Card Verification

So, just received a new copy of my FU card - just standard replacement with expiry of existing cards.

Was a little confused because it gives you options to verify receipt of the card (app, chase.com/verifycard or by phone), but using the app, it tells me card verification is no longer necessary. Is this how it is now?

I mean, don't get me wrong, if I no longer have to verify, makes it easier for me. On the other hand, my understanding was that the verification was in place in the first place to make sure I, as the cardholder, received the card (in case of potential mail loss/theft), so not sure how getting rid of the verification helps either me (as the customer with a potentially affected card) or Chase (who would need to deal with any liability if someone were to take card from the mail).
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