FlyerTalk Forums - View Single Post - Capital One points transfer security delay issues.
Old Sep 9, 2024 | 7:16 am
  #122  
Rimmit
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Join Date: Jan 2024
Location: Russell, Ky, USA
Posts: 93
Originally Posted by andrew10412
Transferred 40k (plus 8k bonus) to AF Flying Blue on Wednesday and its was instant.

Transferred an additional 500k (+100k bonus) to AF Flying Blue later in the afternoon the same day and nothing has posted yet. I tried calling Capital One over the weekend and no dice as the team only works M-F. I called back today as there were still no points after 5 days. They have created a support ticket and advised that it may take 10-12 days to receive a response. This is all very annoying and a definite weak point for Capitol One.

I will update as I get more info.
there are two red flags in this transfer. Either could have flagged the system. One is just doing two transfers in the same day. That tends to flag the system. ESP if one is smaller than the other by a significant amount. The second is the amount of miles. 500,000 miles is almost always gonna flag the system. I have never transferred more than 180k miles in a day without a 3-6 day delay. Please keep us posted so we have another DP regarding transfer delays.

There is sadly nothing you can do to speed this up. You can place a flight on hold for 3-5 days if you call while you wait for the miles to post. I have had this happen more times than I can count.
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