Has anyone been able to claim APPR compensation from Emirates?
After a two year wait, CTA (Canadian Transportation Agency) has finally ruled in our favor and ordered Emirates to pay $$. The strange thing is that Emirates has been completely silent in the process run by CTA and I am worried they will continue to stay silent / ignore this ruling from the Canadian Transportation Agency. The Emirates global customer affairs email is in CC of all communication from CTA to me and them, so, they are getting these emails.
My original emails to Emirates requesting compensation under APPR (two years ago) due to IRROPs (DXB to YYZ) were initially answered and then their customer service simply ghosted me / stopped responding. It seems they just want passengers to give up, which is completely unprofessional and unacceptable.
I am curious if others have been able to receive compensation from Emirates after a CTA (Canadian Transportation Agency) ruling? And if Emirates continues to stay silent, what should be my next step? Send them a legal notice? Something else? Thanks a lot.