Originally Posted by
alph
I think they're the only FHR hotel still doing turn down service.
Unbelievable, that's really poor. Turndown is an absolute basic.
Originally Posted by
alph
No walk-in shower. I will not stay at the Langham again for that reason alone (I know, very petty but you expect nice things at these price points).
Not at all. Under no circumstances should I stay in a hotel where I have to shower in the bathtub. Absolutely unacceptable.