Originally Posted by
jags86
P2 recently received a World Mastercard upgrade on the SYW card and in the envelope was a Guide to Benefits. I’ve never actually seen the guide to benefits and it isn’t online. For anyone interested here it is. SYWMC is one of the very few card to retain Price Protection.
https://ibb.co/K0fnXbt
Ironic you would post this bc I got a very similar snail mail from my chase freedom card.. Also has purchase protection (not price) and extended warranty... I was impressed so I actually scanned it vs immediately trashing it... I thought chase killed those benefits off so either they readded them on I just didnt realize it had them still....
TYP people --On a side note after 4 months of chatting with moronic CS at sears I was FINALLY transferred to someone who knew exactly how the program worked, and was able to peruse all my transactions AND promos at the same time and answer questions on the spot as to relevancy towards certain promos.... Every single CS from level 1 to supervisor told me they cant see both transactions, promos, and awarded points at the same....They would transfer me to the TYP dept and that dept would tell me -- hey we cant see WHY you did or didnt get something only what you got and when..... He told me the reason my TY points seemed missing or behind is because of the closing date of my card.. Apparently rewards are posted on the 15th- then get pushed to whatever your close date is-- well mine was the 10th-- so in JAN even though I spent $2k on GGR it was awarded feb 15th then didnt actually post until March 10th..my statement end date.. and ever since then its been lagging a month behind.... He said this is only for that promo and others have a more immediate post.. He recommended pushing my close date out past that 15th date and I will see 2 months post then continue as usual.... He also answered a bunch of questions regarding specific charges Ive made and if they qualify for certain promos which was cool..... He also threw a one time $100 credit at me bc I told him Ive been trying for MONTHs to resolve this....I havent seen anyone else on here with the same issue but figured Id post my findings for future reference.. Wish I couldve gotten the guys extension but he wasnt giving it out...