Originally Posted by
chan1108
I encountered two very strange issues after points change. First, after I changed my ticket with Qantas, the booking reference remained the same but the ticket number changed. Because the booking reference didn’t change, the FFP number I had entered before the rebooking still appeared in the booking management. However, on the boarding passes for several flights that followed, the FFP number was missing. After reissuing, I flew two CX segments, but I initially didn't notice the absence of the FFP number on the boarding passes. It was only after flying a few domestic flights within Malaysia, where MH printed the FFP number below the name on the boarding passes, that I realized this issue. When I received my boarding passes for the remaining DONE3 segment by MH, I noticed that the FFP number was missing after the rebooking. This is likely to affect my mileage accrual, although I'm not certain yet. I had assumed that mileage accrual from CX to AA would take some time, but I only recently discovered the missing FFP number and have since submitted a request for missing miles to American Airlines. I'm currently waiting for their response. Second, I booked a DONE3 ticket, and the booking details showed KUL-PVG as booked in D class. However, the boarding pass showed J class. Since there wasn't much time before boarding when I checked in, I couldn't ask the counter staff why this discrepancy occurred. But I'm curious why the boarding pass class didn't match the booking class.
That happens sometimes during reissues, for some reason it might drop some of the extra information in the reservation. I've had it happen a few times and similarly didn't catch it until later, but it's not a big deal, always keep boarding passes until miles are posted anyway, that's a rule of frequent flying.
Also what you noticed about your PNR not changing is normal, only the ticket number changes during a normal reissue. If you end up with a brand new PNR then it means they cancelled your old ticket and created a new one, that's definitely not the norm.
Also don't worry about your boarding pass showing J vs D. A lot of airlines print F, J, and Y as a generic designation of First, Business, and Economy, but doesn't affect your underlying booking class on your ticket.