Originally Posted by
747FC
We fly business class and have had really excellent IRROPS support by JAL staff in Sapporo and Haneda. Love JAL and ANA cabin service, but they do keep those cabins hot!
Have flown JAL as HA codeshare on several occasions, and have been able to get advance seat assignments each time. They can’t do it immediately, but call back in a day or two and HA can assign the seats.
BTW, the AMEX IAP program has given me some truly awesome fares on JAL to Asia from HNL.
But that JAL call center 20- 40 minute wait time is very painful.