Originally Posted by
tdiddy23
yeah a lowly 75k. i called in because of online glitch, they explained what they (thought) the issue was on website/app, and said only specific companion desk could do it,
Because res has no idea what "SDC" is, and assumes you just want to make a regular change, and only the companion pass desk can make res changes to companion pass bookings.
Calling anyone but the concierge about a SDC is going to get "no" at best, and nonsense at worst.