Originally Posted by
flyingtoller
When I made my reservation, the website said the first bag was included.
I immediately got a Booking Confirmation that said the first bag was included.
I then got an eticket itinerary that said the first bag was $40.
I didn't us a United CC, and am just the lowest mileage member.
So, how much is my first bag? If $40, is there any point to complaining I was mislead?
The bag is $40, or $35 if you prepay.
UA is required to honor what it displays, so if you have a notice that it was free, they’ll need to honor that… but check to see if that’s what it really said, as opposed to “free if you use your United credit card to purchase the flight” or something.
Originally Posted by
sonyeoshin
Just to confirm, you are UA Silver, right? If so, you get 1 free checked bag.
I interpreted “lowest mileage member” as no status. If that’s actually Silver, then, yes — one bag.