FlyerTalk Forums - View Single Post - Consolidated: Is united.com or parts of it down? And other UA website issues
Old Jul 22, 2024 | 1:46 pm
  #181  
wjj
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Originally Posted by spamboymeister
Update - called United, and the Premier desk told me they can't even do it themselves, that the credit card system is down for everyone. Not a fun few days for United IT/SRE...
Same here for a flight, but I wanted to be sure I kept the P fare I booked (or was trying to book) so I tried farelock for the heck of it and for some reason, the card went through for that. The on hold flight shows up in My Trips but when I try to purchase it, no go. I couldn't get through to UA so I called Chase. They said they were getting inundated with calls about this and have alerted UA - for what it's worth.
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