Originally Posted by
smartytravel
LOL. 3 hours is a massive change. 30 minutes is not a significant change but everything beyond this is not acceptable.
I don't care about the one sided anti-consumer rules the airline monopoly sets forth. The OP should politely request a refund first.
If polite doesn't work, the OP may still have work obligations 3 hours earlier so an escalation might be needed.
No offense meant here, but on domestic flights a delay of 3 hours is a blip on the radar. It will generally get you nothing if you complain. The four hour rule is pretty clearly spelled out. So while you may not care about the rules, that is what you agree to when you buy your ticket - caveat emptor.
This thread can go around and around about what the OP can get, will get, or should get. But I agree, the only way to know for sure is to call and politely ask.