Originally Posted by
Wexflyer
I have a return basic economy fare booked SAN-DUB. AA recently informed me that they are changing the timing of a return DUB-DFW flight by over 3 hours - moving it earlier.
This changes the layover in DFW from just over 2 hours, to ~6 hours.
In this circumstance, where AA is changing the flights, do I have the option to reject the change, and ask for a refund on what is normally a non-refundable fare? One reason for this is that fares have actually decreased, and I can rebook for less, with much shorter layover.
Thanks in advance!
I would make a quick call to AA customer service and politely ask if you have the option of getting a refund, without mentioning anything about rebooking, especially for a cheaper fare. Just say this change impacts something you have a firm commitment for.
(If I was a gambling man, I would bet the answer is “you cannot,” since 3 hours earlier is not that drastic of a change)
Please follow up with the outcome.