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Old Jul 12, 2024 | 2:36 pm
  #84  
serpens
 
Join Date: Sep 2015
Location: flyover country
Posts: 2,856
after account login, cannot login to a different account

This is at the web site; I don't use the app (and if I did, I would still need to use the web site for at least one thing, so I would still have the problem). I monitor three different Chase accounts (with three different logins, obviously). Often, after I check one account and log out, I often seem to be "locked" to that account. By that, I mean that the login page will not accept login credentials from my password manager (after I clear the login name of the previous account). It's erratic, and the one constant seems to be that I can succeed only if the login fields (username and password) are on the right side of the window. If the login fields are centered in the window, it always fails. Perhaps 25% of the time, clearing the cache seems to solve the problem, but sometimes clearing the cache is not necessary and that still leaves 75% of the time that I'm blocked after clearing the cache. Any ideas?
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