Originally Posted by
gophish11
Just cancelled an AAdvantage ticket booked on BA metal with miles (and obscene $770 copay). When can I expect the miles to be redeposited and the refund to be issued to my CC?
If the miles were not redeposited almost immediately then you'll need to call AA to process the redeposit and taxes/fees refund.
Whenever you cancel an award at aa.com pay attention to the screen that comes up after you cancel, as it will either say one of two things:
"We redeposited your miles..." means you should see the miles back immediately and taxes/fees refunded within a few days.
"We sent you an email with your ticket number, save it for when you contact AA to redeposit your miles..." means exactly what it says, you'll have to call to process the refund.
FWIW practically all of my partner awards booked since 2021 have required a call to get the miles redeposited.