Originally Posted by
irishguy28
If you're certain that there is no good reason for denying miles for this sector - that it was flown with a different FFP number already attached, that it was not actually in a non-earning class or somehow operated by a non-Star Alliance carrier as two potential examples - the obvious next step would be to pick up the phone and speak to a Miles+Bonus agent.
While they *may* be able to explain the issue at the call center, you'll probably have more success sending a request via custhelp.