Got the following today:

After further review, we’ve deemed it necessary to close your account. Please note that we can share no additional information and that our decision is final.

If there are funds available in your account, we will mail a check for any remaining balance.

Please note that there’s no additional information to share and that our decision is final.

Sincerely,
The One Team

Loaded infrequently, kept $5k in account. Although when I loaded, I usually loaded with barcode and card back to back