I have been flying Northwestfor the past 6 months. Last week I checked in a bag weighing 50 lbs and it was delayed.Received a call from them to come and pick up the baggage and pick up the baggage and when I went there it was lost. It has been a week and they have not yet found it and I need to file a n insurance claim. Has anyone done this before? They mad me run around quite a bit and they have not yet reimbursed my expenses (50$ for 1st day and 25 for the next) yet. How much can one claim from then for this?
what do i do at this point.