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Thread: Issue processing your payment on SAS website and app
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Old Jun 20, 2024 | 8:18 pm
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dark_phoenix
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Originally Posted by danielsan
My sister is trying to buy a RT ticket on SAS, but keeps on getting issues: "We had an issue processing your payment. Please try again". This is both on the SAS website (flysas.com) and Android app.
She has a Canadian credit card (CIBC Aeroplan).
She has checked with her card issuer and there are no issues (no blocks, etc.), but she is still frustrated with completing the purchase.
When a friend from the US came to visit me last year they had the same problem and couldn't book on the app or the US website. They ended up calling in and getting it sorted that way. That may be the best course of action.

They never gave a reason why it was happening. Onöy said that they report the issue.
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