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Thread: [HYATT NEWBIE LOUNGE - 2016] Ask Your Questions Here (flame/snark free)
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Old Jun 12, 2024 | 9:01 pm
  #5898  
Matt4200
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5 Years on Site
 
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 5,899
Originally Posted by HSBC
I cannot modify or create a new reservation.
(1) I accessed Hyatt website to modify my reservation, after it showed the final price page to reflect the new change,
'Sorry, we're unable to update this reservation. Please contact us.'

(2) I set up a new reservation, after I entered my credit card information, it didn't come back any confirmation page.

Is something wrong with the current HYATT system? Or just bad luck?
Very frustrated.

Thanks!
Sounds like just system issues.

I would double check your upcoming stays on Hyatt.com to see if the new booking went through if not then just book it.
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