Originally Posted by
econ
I had this happen at the HR LAX. Showed an upgrade to a suite in the afternoon, but when I was on my way to the hotel after landing late evening, it showed a regular room. I had always wondered if I should have checked in on the app as soon as I saw the suite on my reservation, but I guess it wouldn't have made a difference.
I don't think the OLCI means anything in practice. I've done it and its shown me with upgrade rooms, but upon getting keys at the desk the room often changes (when changes happens maybe half upgrade above what is shown and half downgrade from what is shown). I would say more often then not if they hotel does not do true OLCI with digital key then its likely you wont get the room shown either.