Get Real!.........
Are there any businesses out there who don't use creative marketing speak! UK businesses now have a new toy to play with - active telephone answering that gives priority answering according to geographic location - ie If you live in Mayfair or Belgravia, you get answered in three rings, if you live in Brixton or Bermondsey, you may get a response in six weeks!
.....And all the time you're hanging on to an 0870 number, your telephone's clocking up National Rate charges!!! Why do you think telecoms companies are giving away office pc systems for businesses like BA and BAA to convert to 0870's - it's a real moneyspinner!!!
British Business ethics? There are none!