Originally Posted by zzzzyyds

I recently booked a OW RTW ticket starting from CAI. The initial routes are CAI-AMM, DOH-HKG, HKG-MEL, etc.. I called Qantas to add a flight segment for AMM-DOH a few weeks ago, but from Cathay Pacific app, this segment was never issued.

I then called Qantas again today for issuing the AMM-DOH segment. After an hour wait, the agent told me he still worked on the request and would call me back within 24 hours. Interestingly, the reservation now is changed to DOH-HKG, HKG-MEL, etc.. and the CAI-AMM segment is missing. More interestingly, from Cathay Pacific app, it shows all the segments are not issued except the DOH-HKG. I am not sure if I should worry about this, but it seems to me that the entire ticket is somehow canceled. If so, is there a way to reinstate the ticket?

By the way, I have the ticket number (starting with 081). Is there a way to check the ticket status instead of checking on Cathay Pacific app?

Originally Posted by zzzzyyds

Thank you. Yes this is ticketed by Qantas. I tried to create CAI-DOH-HKG but the tool said that the first segment cannot be operated by QR, and I had to book CAI-AMM with RJ instead.

I contacted QF after the original ticket is confirmed and issued, and they tried to add another segment from AMM to DOH operated by RJ. I am able to see this segment on my PNR, however, it says ticket is confirmed but is not issued. From what I was told, QF is not able to reprice this ticket.. I am curious whether I need to call them to remove this unissued CAI-AMM segment, or just leave it as it is?

I may have to leave enough time for the layover in AMM to avoid any delays or the unexpected